I almost don’t know where to begin, so much has happened in the last three days.
As most of you know we received the keys to our new home and she is officially ours. Read about it....
With
all new homes there are always a few glitches. Before I mention the
glitches, I have to say that Shea homes has been amazing on how they
take care of the customers well being through the process.
For those of you that work in the design business, or building industry you know that mistakes happen.
After all we are working with imperfect humans and man made products.
Trust me when I tell you what the problems have been it still has not dampened our spirits, and happiness in this process.
STUFF can be fixed and it is being fixed!
First problem
was my beautiful island counter top had two scratches that Shea would
not accept, and they had the top replaced, however the second top as
beautiful as it was had a stark white dot the size of a match head, not
acceptable to Shea, or to us, so it has to be replaced, and it might
have to be replaced after we are moved in.
Our counter tops are a Quartz product called Lyskamm by Arizona tile….
Of all of the quartz products I have seen that are trying to resemble marble this one is the most subtle in person.
I
absolutely love it, and would highly recommend it for those of you that
want a soft white counter top with a bit of movement. I chose it
because of the subtle movement. Since my counter top is over 9ft long
and 4 ft. deep the movement helps break the large mass up a bit.
After we get settled we plan on having a subway tile back splash like I had in our previous home installed.
Now for the second problem.
When I saw the carpet that was installed my memory told me it was
wrong, then self doubt set in, and I wondered if it was a good thing I
am retired because I had totally lost my eye for color.
I had taken pictures of all of my choices and it did not resemble the carpet in the image at all.
Since
the builder is no longer carrying my carpet they had to send for a
sample so that was the first delay, and then it arrived.
HOLY MOLY BATMAN!!
My design plan was to have a soft sand/beige that would give a creamy
look with the white walls and go nicely with the tile and the wood
floor.
The carpet that was installed picked up some of the darker gray veins in the tile ,but was not the look I was going for at all.
You
can see how the one I chose is almost the same color as the grout.
Whew! I have not lost my eye for color, the sample was exactly as I had
remembered it.
I
am not sure if you can see the color clearly in the picture, but the
carpet they installed is a greige, with a green base to it and there is
NO way I would put green based anything next to the wood flooring, or
the tile.
Anything green based can bring up the red or pink tones in an element if there are those undertones present.
My
flooring is a soft subtle brown, but there are some planks that do have
an ever so slight red undertone, so the carpet just made those show
up.
Color tip:
Remember green and red are opposites on the color wheel and they will make each other’s hue stronger. Whenever colors are opposite each other on the color wheel they will make each other look more vivid.
Next problem, they found out my carpet that I DID choose was on back order, so the hunt began.
Today we found out they found it in Irvine, Calif. and it will be here on Monday and installed.
We planned on moving on Monday so now we are waiting to hear back from our movers to find out when they can move us.
We are fine with all of this, and going with the flow.
We
are also very thankful that we have the freedom to go with the flow
since we are retired, and we have a place to live until we move because
we did not cut our time in the apartment too close to the move in date.
Shea
representatives have been so gracious and apologetic, and truly have
done what they can to make this easier on us and fix the mistake.
Today :
- We had the oven repair guy check out why the oven light does not work, and he will be back because the oven doesn’t work either.
- There was a patch of texture on the wall that did not match the rest of the wall in the master bedroom so that was fixed.
- We had the tile and grout, counters and shower walls sealed.
- Hung the temporary blinds
I put pumpkins on our new mantel, that was so fun!!
I
am sure there will be more things as we go along, that is just how it
works with a new home and construction, but we realize it is just stuff,
and it can all be fixed.
We are so fortunate that we have a wonderful builder that gets to the problem right away and fixes it. They have been amazing.
So
all is well at the Perdue cottage, and we are busily taking care of
some of the issues, and calling for estimates for window coverings, more
on that later.
We are still……
Enjoying The Process of:
Being new home owners.
13 comments:
I am happy they are handling it so well and so quickly for you. No stress. Keep enjoying the cottage and the process. XO, Victoria
I'm sorry you're running into these glitches. But you are right...nothing to get worked up over.
I'm surprised they are sealing your grout. I've never heard of a builder doing that. You obviously have a good one.
It's disappointing that your move in is being delayed, but it sounds like your builder is on it and you'll be in the house in no time. For someone like you who puts so much thought into her home, it will be worth the wait to have your new home just the way you imagined. Best of luck Kathysue!!
Oh Dear!!! I am glad they are fixing everything. Did they rush you guys through the walk through or something? Most builders here won't fix anything if the buyers "sign off" at the walk through. Your builder is exceptional! BRAVO!
Happy Weekend!!!
Ivy
Thank goodness you caught onto the carpet error. I hope the new island top comes in perfectly. Three is the charm- right!!
you're handling it all with ease and grace...bravo!
it's going to look wonderful. donna
Kathysue, your keen eye caught the problems early, when they can still be corrected. At the end of this journey, you'll barely remember the stress and you'll be so happy in your beautiful home. I'm going through the same process. Right now, I'm trying to find spots to put furniture and art for my House Without Walls; also, my style has changed drastically, and I'm afraid that the new house will be a terrifying redux, but with 8' celings. Come see me if you have a chance: Louie-Louies with baroque horror. And I'd envisioned a casual cottage. LOL
I think glitches are part of the process. You're lucky your builder is making everything right. It is irritating though!
I love your kitchen and those countertops are lovely.
I love the house and the finishes!!! I know you will rest easier when all is installed properly and the real fun for you begins. Enjoy the process? you will have to cover the both of us on that one cuz I have been over the process for some time! Ha! Peace to you in the home stretch.
Glad to hear the problem will be fixed. So frustrating when things like that happen! Everything looks beautiful so far and I love the counter tops!
Shelley
Oh my gosh...how frustrating, but wise to flow with it! Praying everything will get fixed quickly and you can move in and get settled!
We've had a few glitches and expect more as the year goes by. We had our first post purchase walk thru at 6 months with few problems. At the 12 month in March or April nail pops and other issues will be addressed. There is always something, even with custom builds.
As you said, there will always be glitches in new home building...the difference is in the builder and their response to the problems and your needs and sounds like you have a great builder that will make all the corrections to yours and their satisfaction....Love your kitchen!!
Post a Comment